Firstly  we do apologize if  you have experienced credit card payment problems with your online purchase.

At Patersonrose, we do value the security of our clients who shop online with us, so are using the very latest  ‘Verified by Visa’ & ‘MasterCard SecureCode’ payment method as added online security for you, our on-line customer. This means you may have been required to enter a credit card password in addition to your 3 digit security code.

This credit card password is the on-line equivalent to your usual pin number. While this may initially seem frustrating, we are being extremely proactive & using the newest on-line payment security system, something which banks expect to be mandatory for on-line shops by the end of the year, creating a much safer & more secure on-line shopping environment for you.

For further information & FAQ’s,

Visa card holders -Please click here

Mastercard card holders – Please click here

You can register on-line via the above links or contact your credit card provider directly & ask about Verified by Visa or MasterCard SecureCode.